Modern Commerce — Reports & Analytics
- Dashboard & reports
- Dashboard widget catalogue
- Customize the dashboard
- Scheduled tasks & automation
- Roles & capabilities
- Privacy & GDPR
Dashboard & reports
The Modern Commerce dashboard (/local/moderncommerce/admin/index.php) shows sales analytics and charts; detailed reports live at /local/moderncommerce/admin/reports.php. Reporting is backed by snapshot tables refreshed on cron, so the dashboard stays fast even on busy stores.
Viewing reports, dashboard charts, payment/webhook events, and wishlists requires local/moderncommerce:viewreports.
Set your store currency before launch — changing it after orders exist makes older and newer report figures harder to compare. Reports use the single active store currency.
Dashboard widget catalogue
Modern Commerce includes 22 configurable admin-dashboard widgets: 4 KPI tiles and 18 analytics or table widgets. This is separate from the 22 storefront widget types used to compose public pages. Setup and health alerts are also displayed on the dashboard, but are not counted as widgets.
KPI tiles (4)
| Widget | What it shows |
|---|---|
| Total Revenue | All-time revenue from orders in paid or completed status, plus this-month versus previous-month percentage change. |
| Total Orders | Count of every order, regardless of status. |
| Pending Orders | Count of orders in pending or processing status. |
| Active Products | Count of product records in active status. |
Analytics and table widgets (18)
| Widget | What it does |
|---|---|
| Revenue trend | Plots net and gross revenue over time and displays total net revenue. |
| Orders & conversion | Compares orders placed with paid orders and calculates checkout conversion. |
| Recent orders | Lists the latest eight orders with customer, total, status, date, and an order-detail link. It is not limited by the analytics date range. |
| Top products | Lists up to eight top products by paid/completed revenue in the selected period, including units sold. |
| Average order value | Tracks net revenue per paid order over time. |
| Top products by revenue | Charts the products producing the most net revenue in the selected period. |
| Revenue by product type | Shows which course, bundle, program, or other product types produce revenue. |
| Payment gateway success | Compares successful and failed payment attempts by gateway. |
| Refund & discount leakage | Shows refunds and discounts as a percentage of sales. |
| Cart to purchase funnel | Shows progression from carts to orders and paid purchases to expose checkout drop-off. |
| New vs returning customers | Compares first-time and repeat buyers and reports repeat rate. |
| Sales by day & hour | Maps paid revenue by weekday and hour to show when customers buy. |
| Tax collected | Plots tax charged over time. |
| Coupon performance | Compares revenue attributed to each coupon with discount granted. |
| Enrolment keys | Shows the current distribution of enrolment-key statuses. |
| Time to payment | Groups paid orders by time elapsed from order creation to payment. |
| Wishlist demand | Ranks products by current wishlist saves. |
| Revenue by country | Ranks billing countries by paid/completed revenue. |
Customize the dashboard
Select Customize on /local/moderncommerce/admin/index.php to:
- show or hide any KPI or insight widget;
- move widgets up or down;
- choose full, half, third, or quarter width;
- select 7 days, 30 days, 90 days, 12 months, or year to date;
- save a personal layout or, when permitted, the site default; and
- reset a personal layout to inherit the site default and built-in catalogue.
Layouts resolve in this order: personal preference, site default, then the built-in layout. Trend widgets can depend on daily report snapshots, while operational tables and current-state widgets read commerce records directly.
Scheduled tasks & automation
Modern Commerce runs 17 scheduled tasks on Moodle cron. Highlights:
| Task | Schedule | Purpose |
|---|---|---|
notify_send_queue |
Every minute | Drain the notification delivery queue. |
notify_reap_stale |
Every 10 min | Requeue stale processing notifications. |
abandoned_cart_recovery |
Hourly (min 15) | Send abandoned-cart recovery notifications. |
expire_keys |
Every 6h (min 30) | Expire enrolment keys. |
send_payment_reminders |
Daily 09:00 & 15:00 | Payment reminders for unpaid orders. |
generate_sales_report |
Daily 01:05 | Generate sales report snapshots. |
cleanup_cart |
Daily 02:00 | Clean old carts. |
cancel_abandoned_orders |
Daily 03:00 | Cancel abandoned orders. |
notify_process_digests |
Daily 07:00 | Process notification digests. |
notify_daily_scan |
Daily 07:30 | Daily invoice/admin notification scan. |
The remaining tasks run the subscription lifecycle: check expiring, process expired, sync access, process pending plan changes, process trials, process recurring payments, and clean up old subscriptions.
All analytics refresh and automation depend on cron running every minute in production.
Roles & capabilities
Modern Commerce uses Moodle's native roles and capabilities — there is no separate permission system. It defines 36 capabilities and seeds a set of ready-made role presets (commerce admin, finance, product, reporting, storefront, marketing, support, subscription, and payment operations). Assign roles at system context via Site administration -> Users -> Permissions -> Assign system roles.
Common capabilities:
| Capability | Purpose |
|---|---|
local/moderncommerce:viewreports |
Reports, dashboard charts, payment/webhook events, wishlists. |
local/moderncommerce:viewauditlog |
View immutable audit logs. |
local/moderncommerce:manageorders |
Manage orders, invoices, and order status. |
local/moderncommerce:processrefunds |
Process refunds. |
local/moderncommerce:configuregateways |
Configure payment gateways and their credentials. |
local/moderncommerce:managesettings |
Manage store settings, branding, navigation. |
local/moderncommerce:viewnotificationlog |
View notification delivery logs. |
Refresh the seeded role presets at any time with php local/moderncommerce/cli/seed_role_presets.php (it adds missing preset roles/capabilities and never assigns users automatically).
Privacy & GDPR
Modern Commerce processes personal data (buyers, orders, invoices, contacts, subscribers) and ships a full Moodle Privacy API provider. That means data export and erasure requests raised through Moodle's core privacy tools cover Modern Commerce data — supporting GDPR subject-access and right-to-be-forgotten workflows through Moodle's standard mechanisms.
Because privacy is handled through Moodle's core Privacy API, you administer export and deletion from Site administration -> Users -> Privacy and policies like any other compliant plugin.